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Contact our dedicated team today for a rapid and reliable quote on your freight needs. We offer 24/7 availability and personalized solutions for every shipment.
- Experience the difference of a logistics partner committed to 99.8% on-time delivery, every single time.
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FAQ
Frequently Asked Question
We provide comprehensive freight services between the UK and Nigeria, covering both Air Freight for urgent and high-value shipments, and Sea Freight (both Full Container Load – FCL, and Less than Container Load – LCL) for cost-effective, larger volume shipments. We also manage specialized cargo.
The primary required documents include the Commercial Invoice and Packing List. For commercial goods, compliance with the Form M and PAAR (Pre-Arrival Assessment Report) process is mandatory. We guide you through preparing these documents correctly to ensure seamless import processing and prevent delays.
Yes, entirely. We take full responsibility for managing the Nigerian Customs Clearance. Our dedicated, experienced clearing agents work directly with local authorities in Lagos (Apapa/Tincan/Airport) to ensure quick processing, correct duty assessment, and full compliance with all import regulations.
| We provide personal and proactive tracking updates. Every shipment is assigned a unique reference number upon collection in the UK. Instead of an automated portal, your dedicated logistics coordinator will provide regular email and phone updates at every major milestone (UK departure, vessel arrival, customs clearance, and out for final delivery). You can also call or email your coordinator anytime for the latest status. |
Standard shipping contracts include basic carrier liability, which is typically minimal and calculated based on weight. This offers comprehensive protection against loss or damage during the long transit between the UK and Nigeria.
Security is paramount. High-value goods are handled via secured collection and delivery services, inventoried under CCTV surveillance in our UK consolidation warehouse, and often shipped in secured, dedicated containers or high-security air cargo units. We apply strict chain-of-custody protocols throughout the entire journey.
Shipping costs are determined by several factors: the Chargeable Weight (the greater of the actual weight or volumetric weight), the Mode of Transport (Air/Sea), and current fuel/freight surcharges. Please note: Our quote covers freight and handling, but Nigerian Customs Duties and Taxes are calculated separately upon arrival and are the consignee’s responsibility.
Absolutely. While most imports arrive via Lagos, we offer robust logistics networks for final mile delivery to major cities including Abuja, Port Harcourt, Kano, and beyond. Please specify your final destination during the quotation stage so we can accurately include the internal delivery costs.
We minimize customs delays through rigorous pre-shipment document checks. If an issue arises, our local Nigerian agent proactively engages customs officials immediately. They will contact you for any necessary clarification or additional documentation to resolve the matter quickly, minimizing demurrage charges or storage fees.
Can’t find the answer you need in our FAQs? Our dedicated UK-Nigeria logistics team is available 24/7 to provide personalized support and immediate assistance with your unique shipping requirements.